Automation stories - Page 13

Ericsson and NTT DATA strike global deal to deliver managed private 5G and edge AI for large enterprises across multiple industries.

AI-fuelled hackers can now spread across corporate networks in as little as four minutes, outpacing human defenders by hours.

CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.

Tariff hikes, AI adoption and regional supply chains are redrawing global trade as firms diversify sourcing and tighten working capital.

Most CIOs expect AI-driven cyber attacks within a year, but only a third feel prepared, exposing a widening gap in cyber resilience.

Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.

MarketAxess has appointed William Quan as chief technology officer to drive global platform modernisation and expand AI across its systems.

Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.

TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.

Forrester sees humanoid robots shifting from trials to targeted deployment, promising efficiency gains but slowed by cost, complexity and risk.

AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.

New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.

Insider risk now costs organisations an average USD $19.5 million a year as AI reshapes data access and employee negligence drives losses.

Omnissa appoints two Board Directors and a new HR Chief as it targets its next phase of growth in the AI-driven digital workspace market.

General Magic secures USD $7.2m to grow SMS-based AI agents that cut insurance quote times to minutes and slash inbound calls by 30%.

Everpure debuts as Pure Storage's new name and moves deeper into AI-ready data management with a planned acquisition of 1touch.

Akamai teams with NVIDIA to launch agentless Zero Trust segmentation for OT, offloading security to BlueField DPUs to protect critical infrastructure.

Snowflake adds dbt and Apache Airflow support to Cortex Code CLI and unveils its first standalone subscription for non-Snowflake users.

Treasure Data launches Treasure Code, an AI-native command line that lets teams manage complex CDP operations and workflows in plain English.

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.