TelcoNews Canada - Telecommunications news for ICT decision-makers

Automation stories - Page 33

Customer data streams merging centralized digital hub automation security analytics

Talkdesk & Databricks join forces to unify customer data

Mon, 27th Oct 2025
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uc
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data analytics
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digital transformation
Talkdesk expands its partnership with Databricks to unify customer data, enhancing AI-driven automation and personalised experiences on its CXA platform.
Security control room worried officers monitoring analog screens old equipment

Security sector faces tech lag & workforce pressure, report finds

Fri, 24th Oct 2025
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physical security
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risk & compliance
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ai
Nearly half of security providers lag in adopting AI, while workforce pressures and tech gaps challenge the sector's future, says Trackforce report.
Interconnected digital nodes data streams cloud servers business collaboration

Boomi recognised as exemplary vendor in ISG 2025 guides for data management

Fri, 24th Oct 2025
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digital transformation
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cx
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martech
Boomi has been named an Exemplary Vendor in ISG's 2025 guides, topping data integration and master data management categories for enterprise solutions.
Nabil preferred

Extreme Networks expands AI focus with rollout, summit & leadership

Fri, 24th Oct 2025
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firewalls
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network infrastructure
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digital transformation
Extreme Networks expands AI focus with new service agent rollout, leadership changes, and plans for its inaugural AI Summit in New York City this November.
Modern bank building digital circuitry blockchain integration city skyline

Pave Bank secures USD $39M to expand programmable banking

Fri, 24th Oct 2025
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fintech
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blockchain
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payment technologies
Pave Bank secures USD $39 million to expand its programmable banking platform, merging traditional finance and digital asset management for institutions.
North america classroom students using tablets laptops ai education

Gen Z sees biggest AI potential in education, survey finds

Thu, 23rd Oct 2025
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data privacy
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ai
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ai ethics & governance
Survey finds Gen Z in Canada and the US views education as AI's biggest opportunity, favouring personalised tutoring and adaptive learning systems.
Hooded figure computer dark room multiple screens abstract encrypted code cyber attack

Ransomware groups surge as automation cuts attack time to 18 mins

Thu, 23rd Oct 2025
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ransomware
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encryption
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advanced persistent threat protection
Automation and AI slash ransomware attack times to 18 minutes, challenging defenders to match speed with automated defences, says ReliaQuest report.
Happy professional checking expenses laptop finance security automation icons

Rydoo tops Gartner survey with 95% user recommendation rate

Thu, 23rd Oct 2025
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digital transformation
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cx
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martech
Rydoo leads Gartner's 2025 expense management report with a 95% user recommendation, thanks to its AI-powered software used by over 1 million customers globally.
Cluttered office illustration multiple mobile devices laptops tablets

Enterprises urged to rethink mobility as device chaos grows

Thu, 23rd Oct 2025
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digital transformation
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iot
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business continuity
SOTI's report reveals growing device chaos in enterprises, urging tailored mobility strategies and automation to boost efficiency across sectors like healthcare and logistics.
Automated cloud infrastructure management gears code simplicity modern tech

Platform Engineering Labs unveils formae to simplify cloud IaC

Thu, 23rd Oct 2025
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devops
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apm
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open source
Platform Engineering Labs releases open source formae, an IaC platform designed to simplify cloud infrastructure management and reduce complexity for engineers.
Global payroll automation interconnected people laptops us uk flags

Deel boosts global payroll tools & closes USD$300m round

Thu, 23rd Oct 2025
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hybrid & remote work
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workforce technology
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funding
Deel secures USD$300m funding to enhance its global payroll and workforce tools, aiming to simplify year-end tasks with AI and automation features.
Busy customer service center with agents and virtual ai assistants modern office

Talkdesk boosts Copilot with agentic AI for smarter support

Thu, 23rd Oct 2025
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cx
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martech
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it automation
Talkdesk enhances its Copilot with agentic AI, enabling customer service agents to handle complex queries through smarter, real-time support and automation.
3d engineer designing mechanical assembly with cloud cad ui scene

Siemens unveils AI features in latest Designcenter Solid Edge 2026

Thu, 23rd Oct 2025
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saas
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ai
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cloud services
Siemens launches Designcenter Solid Edge 2026 with AI tools, boosting engineering productivity via cloud and desktop design, smarter assembly, and auto documentation.
Realistic office workspace computers spreadsheets financial documents graphs analysis automation

FlexTecs unveils AI-powered AP Inbox Assist to boost control

Thu, 23rd Oct 2025
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fintech
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rpa
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risk & compliance
FlexTecs launches AP Inbox Assist, an AI-powered module for its FlexTrap platform to automate AP inboxes and enhance financial control and risk detection.
Shield protecting digital devices ai icons security non human identities cloud

Defakto raises $30.75 million to secure non-human identities

Thu, 23rd Oct 2025
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cloud security
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iam
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breach prevention
Defakto has raised $30.75 million to develop a platform securing non-human identities across enterprises, tackling risks from static credentials and AI agents.
Office professionals collaborating digital dashboard workflows automation growth

UnifyApps secures USD $50 million to scale enterprise AI platform

Thu, 23rd Oct 2025
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digital transformation
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cx
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martech
UnifyApps raises USD $50 million to expand its AI platform, aiming to help firms scale enterprise AI with low-code solutions and new leadership.
Digital disruption cloud server broken connections global banking services

AWS outage sparks global disruption across banking & services

Wed, 22nd Oct 2025
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digital transformation
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hyperscale
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crypto
An AWS outage on 20 October 2025 caused global disruption, hitting platforms like Amazon, Snapchat, Coinbase, HMRC and Lloyds Bank, affecting millions worldwide.
Modern computer desk multiple monitors software flowcharts gears automation ai agents

GitLab 18.5 debuts AI agents & new UI for streamlined dev ops

Wed, 22nd Oct 2025
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devops
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apm
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ai
GitLab 18.5 launches AI agents and a new UI to enhance security, streamline workflows, and boost efficiency for software development teams.
It professionals modern office servers ai automation efficiency

Generative AI adoption cuts IT incident times by nearly a third

Wed, 22nd Oct 2025
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uc
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digital transformation
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genai
Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.
Realistic hooded figure computer digital phishing hooks ai cyber threats

AI-powered phishing threats outpace business defences & SOC teams

Sat, 18th Oct 2025
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mdm
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phishing
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advanced persistent threat protection
Generative AI boosts phishing and smishing attacks, forcing businesses to rethink security as AI-driven threats outpace traditional defences and SOC teams.