Automation stories - Page 50
AI & unified platforms shape the future of self-service
Thu, 8th May 2025
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cx
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martech
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digital entertainment
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
Lastwall IdP earns FedRAMP nod for quantum-ready Zero Trust
Thu, 8th May 2025
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hybrid cloud
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cloud security
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advanced persistent threat protection
Lastwall's Identity Platform has earned FedRAMP Moderate Authorisation, enabling US federal agencies to deploy quantum-resistant Zero Trust cybersecurity solutions.
NICE & ServiceNow partner on AI to unify customer service
Thu, 8th May 2025
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
Apsen Farmacêutica boosts ERP automation, avoids costly migration
Thu, 8th May 2025
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digital transformation
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rpa
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erp
Brazilian firm Apsen Farmacêutica avoids costly SAP migration by partnering with Rimini Street and ServiceNow to automate workflows on SAP ECC 6 platform.
SAS announces digital twins, Viya upgrades & sector AI models
Thu, 8th May 2025
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gaming
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data analytics
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digital transformation
SAS announces major updates including digital twins with Epic Games, advancements in AI agents, quantum AI adoption, and new AI governance tools.
Wi-Fi 7 trials show doubled throughput & lower latency for firms
Thu, 8th May 2025
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uc
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network infrastructure
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digital transformation
Wi-Fi 7 trials with AT&T, CommScope, and Intel show doubled throughput and reduced latency, enhancing enterprise connectivity and supporting next-gen applications.
SAS unveils industry AI models as part of USD $1 billion push
Thu, 8th May 2025
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supply chain
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ai
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agentic ai
SAS unveils AI models tailored to slash inefficiencies across sectors, backed by a USD $1 billion investment and ethical guidelines.
ServiceNow unveils AI Platform to unify operations
Thu, 8th May 2025
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crm
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digital transformation
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martech
ServiceNow launches a new AI Platform unifying data, intelligence and orchestration to boost enterprise-wide automation and operational efficiency globally.
FourKites & Chorus launch digital twins for supply chains
Wed, 7th May 2025
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supply chain
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digital twins
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ai
FourKites and Chorus partner to enhance supply chain visibility and inventory management with AI-powered digital twins launching in Q2 2025.
AI-driven upgrades automate privileged access in PAM360
Wed, 7th May 2025
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hybrid cloud
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pam
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iam
ManageEngine enhances PAM360 with AI-driven access governance and automation, aiming to reduce privilege risks and improve security in hybrid IT environments.
Jitterbit unveils Harmony upgrade with layered accountable AI agents
Wed, 7th May 2025
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uc
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digital transformation
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ai security
Jitterbit has launched an upgrade to its Harmony platform, introducing layered accountable AI agents designed to automate complex enterprise tasks efficiently.
ManageEngine upgrades PAM360 with AI-driven cloud access controls
Wed, 7th May 2025
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hybrid cloud
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pam
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iam
ManageEngine upgrades PAM360 with AI-driven cloud access controls and automation, enhancing security and reducing risks in hybrid, multi-cloud environments.
Remote launches AI-powered payroll service for 100 countries
Wed, 7th May 2025
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hcm
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risk & compliance
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ai
Remote expands its AI-powered payroll platform to support over 100 countries, streamlining payments and HR for businesses with global teams.
ServiceNow unveils agentic AI platform built for trust and scale
Wed, 7th May 2025
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crm
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data analytics
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digital transformation
ServiceNow launches AI Control Tower and next-gen CRM, aiming to transform enterprise operations with advanced AI and unified management.
Tim McIntire named Chief Technology Officer at Hyland
Tue, 6th May 2025
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data analytics
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ai
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software development
Hyland appoints Tim McIntire as CTO to steer global engineering and enhance AI, cloud, and automation across its product suite.
Retailers boost performance with personalisation & new tech
Tue, 6th May 2025
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digital transformation
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cx
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martech
Cloudinary's survey reveals 93% of retailers see up to 4x better results from personalisation, boosting online and in-store customer experiences globally.
AI and robotics drive global transformation in manufacturing
Tue, 6th May 2025
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robots
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iot
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ai
AI, robotics and automation are revolutionising global manufacturing, driving efficiency, reducing costs, and transforming the workforce across regions.
HR leaders accelerate reskilling as AI adoption grows
Tue, 6th May 2025
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digital transformation
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martech
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hcm
HR leaders in North America plan to reskill 21% of workers as AI agent use is set to grow 327% by 2027, reshaping roles and boosting productivity.
Survey finds trust, safety & security key for CX in 2025
Mon, 5th May 2025
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digital transformation
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cx
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martech
A global survey reveals enterprises plan to boost investment in trust, safety and security for customer experience amid rising compliance and fraud challenges.
TeamViewer launches DEX Essentials for smaller businesses
Mon, 5th May 2025
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cybersecurity
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ar, vr & metaverse
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it management
TeamViewer unveils DEX Essentials to extend digital employee experience tools to SMBs, enhancing IT management and workplace efficiency at any size.