About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 11
Cloudflare reports sharp global fall in shutdowns, outages
Wed, 28th Jan 2026
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hyperscale
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dc
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apm
Cloudflare reports government-ordered internet shutdowns plunged in late 2025, even as cable damage, storms and war kept outages high.
Workers get just 2-3 hours of real focus time a day
Wed, 28th Jan 2026
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hcm
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erp
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genai
New Hubstaff data shows workers average only 2-3 hours of true focus a day as meetings, app overload and AI tools fragment attention.
Nike probes suspected cyberattack & huge data leak
Wed, 28th Jan 2026
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firewalls
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data protection
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ransomware
Nike is probing a suspected cyberattack after a hacker group claimed to leak 1.4TB of internal data, raising supply chain security fears.
Rocket Software unveils ContentEdge for safer GenAI
Fri, 23rd Jan 2026
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data protection
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document management
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hybrid cloud
Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.
Kani & TransactPay expand data partnership for scale
Fri, 23rd Jan 2026
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fintech
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risk & compliance
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payment technologies
Kani deepens its tie-up with TransactPay, adding Data-as-a-Service to streamline global payments data as the issuer ramps up scale.
8x8 extends Secure Pay for global digital payments
Fri, 23rd Jan 2026
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uc
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data protection
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manufacturing
8x8 expands Secure Pay globally, unifying compliant digital payments and AI-led outreach across its customer experience platform.
Experts warn AI era demands tougher data protection
Fri, 23rd Jan 2026
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data protection
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digital transformation
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pam
Experts say AI-driven attacks and rampant data leaks mean organisations must verify outputs, curb collection and harden identity controls.
Testlio unveils LeoInsights to turn QA data into strategy
Fri, 23rd Jan 2026
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gaming
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devops
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data analytics
Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.
AppOmni study pegs average SaaS breach at USD $1.365m
Fri, 23rd Jan 2026
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saas
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digital transformation
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cloud security
AppOmni study finds average SaaS breach costs USD $1.365m, as customers report big time savings, fewer audit issues and faster detection.
Data Privacy Day spotlight on control, resilience, design
Fri, 23rd Jan 2026
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data protection
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dr
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ransomware
Data Privacy Day shifts focus from policy to proof, as firms embed control, resilience and design into complex hybrid data estates.
Retail & wholesale hit by exposed shared credentials
Fri, 23rd Jan 2026
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ransomware
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supply chain
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risk & compliance
Over 70% of major retailers and nearly 60% of wholesalers have exposed credentials, leaving shared supply chains ripe for attack.
Misconfigured cloud training labs open paths to attacks
Fri, 23rd Jan 2026
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firewalls
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hyperscale
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cloud security
Misconfigured cloud training labs on AWS, Google Cloud and Azure expose major firms to live attacks via overly permissive access roles.
Privacy shifts from compliance checkbox to market edge
Fri, 23rd Jan 2026
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data protection
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data analytics
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digital transformation
Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.
Trend Micro warns firms on hidden risks of AI models
Thu, 22nd Jan 2026
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digital transformation
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ai security
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risk & compliance
Trend Micro warns firms that unmanaged use of AI models could trigger major legal, financial and reputational risks worldwide.
Five9 & Google Cloud launch unified AI contact centre CX
Thu, 15th Jan 2026
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
UK cyber plan tackles state threats & ransomware
Thu, 15th Jan 2026
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storage
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malware
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firewalls
UK launches cyber action plan as state-backed threats surge, forcing vital services to rethink defences and even return to tape backups.
Chargebacks surge threatens retailers' holiday profits
Thu, 15th Jan 2026
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data analytics
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fintech
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cx
Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers' first-quarter profits at risk.
Instagram denies breach after 17m user records leak
Thu, 15th Jan 2026
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data protection
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mfa
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phishing
Instagram denies a data breach after a dataset on 17m users appears on hacking forums, blaming old leak scraps and a fixed reset bug.
Channel partners shift to data-led growth strategies
Wed, 14th Jan 2026
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data analytics
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digital transformation
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cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Infobip named Frost CPaaS growth & innovation leader
Wed, 14th Jan 2026
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saas
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uc
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digital transformation
Infobip named a growth and innovation leader in Frost & Sullivan's latest CPaaS report, praised for cross-channel AI-driven communications.