About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 18
Banks double AI budgets but lag behind in data governance
Thu, 30th Oct 2025
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digital transformation
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cx
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martech
Banks are doubling AI budgets to 17% of IT spend by 2028, but only 20% have robust real-time data governance, reveals Tech Mahindra's global survey.
Canadian small business owners struggle with fatigue & admin woes
Sat, 25th Oct 2025
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financial systems
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smb
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bookkeeping
Over a third of Canadian small business owners question their dreams amid fatigue, financial admin woes, and the most unpredictable economy in a decade.
Businesses overestimate supply chain cyber defence readiness, study finds
Sat, 25th Oct 2025
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ransomware
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advanced persistent threat protection
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supply chain
A study reveals businesses overrate their readiness against supply chain cyber threats, with 92% trusting suppliers yet 34% lacking thorough risk checks.
Atlas browser sparks debate on AI's role in search & security
Sat, 25th Oct 2025
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martech
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data privacy
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ai
OpenAI's Atlas browser stirs debate on AI's impact in search, raising concerns over transparency, security risks, and the future of information browsing.
Gen Z sees biggest AI potential in education, survey finds
Thu, 23rd Oct 2025
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data privacy
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ai
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ai ethics & governance
Survey finds Gen Z in Canada and the US views education as AI's biggest opportunity, favouring personalised tutoring and adaptive learning systems.
Ransomware groups surge as automation cuts attack time to 18 mins
Thu, 23rd Oct 2025
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ransomware
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encryption
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advanced persistent threat protection
Automation and AI slash ransomware attack times to 18 minutes, challenging defenders to match speed with automated defences, says ReliaQuest report.
One in three consumers swap at least one app for AI assistant
Thu, 23rd Oct 2025
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digital transformation
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biometrics
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cx
Nearly one in three consumers have replaced at least one app with an AI assistant, citing greater convenience and faster results, a TELUS Digital survey finds.
Rydoo tops Gartner survey with 95% user recommendation rate
Thu, 23rd Oct 2025
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digital transformation
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cx
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martech
Rydoo leads Gartner's 2025 expense management report with a 95% user recommendation, thanks to its AI-powered software used by over 1 million customers globally.
Salesforce & AWS deepen AI partnership to boost agentic adoption
Fri, 17th Oct 2025
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uc
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hyperscale
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martech
Salesforce and AWS have expanded their partnership to accelerate AI agent adoption, enhancing workflows, data integration, and customer service globally.
Devolutions acquires PowerShell Universal to boost IT automation
Fri, 17th Oct 2025
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devops
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pam
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it automation
Devolutions has acquired PowerShell Universal and welcomed its creator to enhance IT automation for SMBs and mid-market organisations globally.
Bitdefender unveils standalone PHASR security for global use
Fri, 17th Oct 2025
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ransomware
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endpoint protection
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advanced persistent threat protection
Bitdefender launches standalone GravityZone PHASR, a proactive endpoint security tool blocking ransomware and LOTL attacks globally without altering existing setups.
Study finds CVE security scores flawed, with third unsubstantiated
Fri, 17th Oct 2025
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application security
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cybersecurity
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security industry
Nearly one-third of CVE entries are unverified, revealing flaws in how organisations assess software security risks and reliance on CVSS scores.
Russia, US & Brazil pose highest risks for wealthy crypto holders
Fri, 17th Oct 2025
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crypto
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defi
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bitcoin
Russia, the US and Brazil top the Executive Crypto Threat Index as the riskiest countries for wealthy cryptocurrency holders in 2025, while Japan and Singapore are safest.
AI apps & short-form dramas drive new mobile growth trends
Fri, 17th Oct 2025
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gaming
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digital entertainment
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genai
AI apps hit 1.5bn downloads, short-form dramas surge, and third-party Android stores open new growth paths in mobile through 2025, says Mintegral.
Finance & healthcare sectors urged to upskill amid cyber gaps
Wed, 15th Oct 2025
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cloud security
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advanced persistent threat protection
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risk & compliance
Finance, healthcare and MSSPs face significant cybersecurity skill gaps, urging urgent upskilling beyond compliance to tackle evolving cyber threats effectively.
Deepfake threat grows as public & business struggle to keep up
Wed, 15th Oct 2025
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phishing
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email security
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data privacy
Deepfake scams surge worldwide, with 49% of firms hit in 2024 as public and businesses struggle to spot convincing fake videos and audio.
Boomi recognised as Leader in 2025 Gartner API Management report
Wed, 15th Oct 2025
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hyperscale
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partner programmes
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risk & compliance
Boomi has advanced from Niche Player to Leader in the 2025 Gartner Magic Quadrant for API Management, reflecting its strong innovation and execution.
AI adoption outpaces cloud security as leaders rely on old metrics
Wed, 15th Oct 2025
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hybrid cloud
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cloud security
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ai security
AI adoption surges, yet outdated security metrics and leadership blind spots leave firms vulnerable to breaches, warns Tenable's Cloud and AI Security 2025 report.
Global targets for cross-border payment reforms at risk of delay
Wed, 15th Oct 2025
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data protection
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fintech
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blockchain
Global financial authorities are likely to miss their 2027 target to improve cross-border payments, with costs and regulatory hurdles still impeding progress.
Supply chain leaders face mounting disruptions & turn to AI solutions
Wed, 15th Oct 2025
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supply chain
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risk & compliance
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ai
A survey reveals 73% of supply chain leaders faced supplier disruptions last year, with many turning to AI to curb financial losses and boost resilience.