About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 33
Contentful enters DXP market with new AI features, partners
Fri, 4th Apr 2025
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digital transformation
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cx
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martech
Contentful has launched new features and partnerships to enhance its content management system, marking its entry into the fast-evolving Digital Experience Platform space.
TP report shows Gen Z prefer interactive communication
Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Mid-sized law firms expand AI usage & flexible pricing
Fri, 4th Apr 2025
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ai
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law
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legaltech
Clio's 2025 report reveals a dramatic rise in AI adoption among mid-sized law firms, with 93% adopting the technology to boost efficiency and quality.
AI transforming manufacturing, boosting productivity by 188%
Thu, 3rd Apr 2025
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uc
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supply chain
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ai
TeamViewer's new report reveals that 71% of manufacturing leaders expect AI to significantly boost productivity, despite 76% voicing data security concerns.
Sophos report highlights urgency of active cyber defence
Thu, 3rd Apr 2025
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firewalls
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ransomware
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network security
A report by Sophos reveals that urgent action is needed against cyber threats, with attackers exploiting valid credentials for over half of breaches.
Identity Management Day focuses on digital security future
Thu, 3rd Apr 2025
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data protection
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data privacy
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cybersecurity
As Identity Management Day approaches on 8 April, experts highlight the urgent need for robust digital identity security amid rising threats and technological change.
Red Hat Developer Hub update enhances AI app creation
Wed, 2nd Apr 2025
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virtualisation
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digital transformation
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edge computing
Red Hat has launched version 1.5 of its Developer Hub, enhancing adoption and customisation to streamline the development of intelligent applications.
Study reveals over half of employees risk data in AI tools
Wed, 2nd Apr 2025
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data protection
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advanced persistent threat protection
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ai security
A recent study reveals over half of employees input high-risk information into generative AI tools, prompting urgent calls for stricter AI security policies.
Broadcom unveils VMware vDefend security enhancements
Wed, 2nd Apr 2025
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application security
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casb
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ai security
Broadcom has unveiled significant updates to VMware vDefend, enhancing security operations and planning for businesses using VMware Cloud Foundation environments.
Social commerce gains ground in Canada amidst concerns
Wed, 2nd Apr 2025
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online shopping
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soti
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data security
A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.
Getronics recognised in Gartner Magic Quadrant 2025
Wed, 2nd Apr 2025
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it services
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gartner magic quadrant
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analyst report
Getronics has secured its place in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services for the fourth consecutive year, recognised as a Niche Player.
Mobile connectivity crucial for business success, says expert
Wed, 2nd Apr 2025
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digital transformation
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cx
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martech
Ben Poskaitis, founder of NetCov, stresses the crucial role of enhanced mobile connectivity for businesses aiming to boost productivity and stay competitive.
Evolving strategies essential amidst AI-driven cyber threats
Wed, 2nd Apr 2025
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data protection
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dr
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ransomware
As AI-driven cyber threats escalate, experts urge businesses to enhance backup strategies, emphasising the need for strong data protection against ransomware.
Comptia A+ certification updated with AI & cybersecurity
Wed, 2nd Apr 2025
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virtualisation
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edutech
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ai
The CompTIA A+ certification has been revamped to address crucial areas like artificial intelligence and cybersecurity, reflecting the shifting landscape of tech support roles.
Canadian women professionals face DEI programme challenges
Mon, 31st Mar 2025
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dei
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employment
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gender equality
New data reveals that over half of Canadian women professionals are worried about their careers amid the rollback of Diversity, Equity, and Inclusion initiatives.
Red Hat unveils enhanced AI tools for hybrid cloud use
Fri, 28th Mar 2025
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hybrid cloud
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public cloud
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open source
Red Hat has unveiled enhancements to its AI portfolio, focusing on cost reduction and seamless integration of private data across hybrid cloud environments.
Western Digital survey reveals global data backup trends
Fri, 28th Mar 2025
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storage
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uc
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data protection
A recent global survey by Western Digital reveals that 79% of consumers back up their data, driven by fears of loss and data security concerns.
Siemens launches AI solutions for predictive maintenance
Fri, 28th Mar 2025
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genai
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ai
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microsoft
Siemens has unveiled a new generative AI-driven solution within its Industrial Copilot range, aimed at revolutionising predictive maintenance in industry.
iManage enhances AI with Ask iManage & Insight+ updates
Fri, 28th Mar 2025
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document management
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ecm
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cx
iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.
World Backup Day highlights need for strong data resilience
Fri, 28th Mar 2025
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storage
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data protection
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dr
As World Backup Day nears on 31 March, experts stress the urgency for businesses to modernise data resilience amid rising AI reliance and cybersecurity threats.