TelcoNews Canada - Telecommunications news for ICT decision-makers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.

Stories by Shannon - Page 33

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Contentful enters DXP market with new AI features, partners

Fri, 4th Apr 2025
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digital transformation
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cx
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martech
Contentful has launched new features and partnerships to enhance its content management system, marking its entry into the fast-evolving Digital Experience Platform space.
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TP report shows Gen Z prefer interactive communication

Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
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Mid-sized law firms expand AI usage & flexible pricing

Fri, 4th Apr 2025
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ai
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law
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legaltech
Clio's 2025 report reveals a dramatic rise in AI adoption among mid-sized law firms, with 93% adopting the technology to boost efficiency and quality.
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AI transforming manufacturing, boosting productivity by 188%

Thu, 3rd Apr 2025
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uc
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supply chain
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ai
TeamViewer's new report reveals that 71% of manufacturing leaders expect AI to significantly boost productivity, despite 76% voicing data security concerns.
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Sophos report highlights urgency of active cyber defence

Thu, 3rd Apr 2025
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firewalls
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ransomware
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network security
A report by Sophos reveals that urgent action is needed against cyber threats, with attackers exploiting valid credentials for over half of breaches.
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Identity Management Day focuses on digital security future

Thu, 3rd Apr 2025
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data protection
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data privacy
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cybersecurity
As Identity Management Day approaches on 8 April, experts highlight the urgent need for robust digital identity security amid rising threats and technological change.
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Red Hat Developer Hub update enhances AI app creation

Wed, 2nd Apr 2025
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virtualisation
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digital transformation
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edge computing
Red Hat has launched version 1.5 of its Developer Hub, enhancing adoption and customisation to streamline the development of intelligent applications.
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Study reveals over half of employees risk data in AI tools

Wed, 2nd Apr 2025
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data protection
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advanced persistent threat protection
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ai security
A recent study reveals over half of employees input high-risk information into generative AI tools, prompting urgent calls for stricter AI security policies.
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Broadcom unveils VMware vDefend security enhancements

Wed, 2nd Apr 2025
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application security
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casb
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ai security
Broadcom has unveiled significant updates to VMware vDefend, enhancing security operations and planning for businesses using VMware Cloud Foundation environments.
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Social commerce gains ground in Canada amidst concerns

Wed, 2nd Apr 2025
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online shopping
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soti
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data security
A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.
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Getronics recognised in Gartner Magic Quadrant 2025

Wed, 2nd Apr 2025
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it services
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gartner magic quadrant
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analyst report
Getronics has secured its place in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services for the fourth consecutive year, recognised as a Niche Player.
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Mobile connectivity crucial for business success, says expert

Wed, 2nd Apr 2025
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digital transformation
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cx
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martech
Ben Poskaitis, founder of NetCov, stresses the crucial role of enhanced mobile connectivity for businesses aiming to boost productivity and stay competitive.
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Evolving strategies essential amidst AI-driven cyber threats

Wed, 2nd Apr 2025
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data protection
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dr
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ransomware
As AI-driven cyber threats escalate, experts urge businesses to enhance backup strategies, emphasising the need for strong data protection against ransomware.
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Comptia A+ certification updated with AI & cybersecurity

Wed, 2nd Apr 2025
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virtualisation
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edutech
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ai
The CompTIA A+ certification has been revamped to address crucial areas like artificial intelligence and cybersecurity, reflecting the shifting landscape of tech support roles.
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Canadian women professionals face DEI programme challenges

Mon, 31st Mar 2025
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dei
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employment
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gender equality
New data reveals that over half of Canadian women professionals are worried about their careers amid the rollback of Diversity, Equity, and Inclusion initiatives.
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Red Hat unveils enhanced AI tools for hybrid cloud use

Fri, 28th Mar 2025
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hybrid cloud
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public cloud
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open source
Red Hat has unveiled enhancements to its AI portfolio, focusing on cost reduction and seamless integration of private data across hybrid cloud environments.
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Western Digital survey reveals global data backup trends

Fri, 28th Mar 2025
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storage
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uc
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data protection
A recent global survey by Western Digital reveals that 79% of consumers back up their data, driven by fears of loss and data security concerns.
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Siemens launches AI solutions for predictive maintenance

Fri, 28th Mar 2025
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genai
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ai
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microsoft
Siemens has unveiled a new generative AI-driven solution within its Industrial Copilot range, aimed at revolutionising predictive maintenance in industry.
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iManage enhances AI with Ask iManage & Insight+ updates

Fri, 28th Mar 2025
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document management
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ecm
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cx
iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.
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World Backup Day highlights need for strong data resilience

Fri, 28th Mar 2025
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storage
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data protection
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dr
As World Backup Day nears on 31 March, experts stress the urgency for businesses to modernise data resilience amid rising AI reliance and cybersecurity threats.