Extreme expands AI networking platform with Agent ONE

Extreme Networks has expanded Extreme Platform ONE and launched Extreme Agent ONE, adding third-party device management and integrated security to its networking platform.

The updates are part of a broader push into autonomous network operations through a new family of AI agents built into the platform.

Extreme Platform ONE, which became generally available in July 2025, now supports hardware from other networking vendors. Customers can discover, monitor and manage non-Extreme devices from the same platform across cloud and on-premise environments.

The change addresses a common issue for large IT teams running mixed networks built up over time from multiple suppliers. It also gives customers moving towards Extreme equipment a way to transition gradually without replacing existing infrastructure all at once.

Extreme has also added a security layer that brings network and security workflows into one system. It includes cloud public key infrastructure features such as certificate authority, lifecycle management, deployment and renewal.

Those functions are intended to support identity-based Zero Trust controls by continuously authenticating users, devices and applications. The platform also integrates with identity providers and mobile device management systems, while applying policy rules and certificate management in the same environment.

Commercial model

Extreme has introduced an enterprise agreement for Platform ONE aimed at larger customers. The model uses a single contract structure with co-termed subscriptions and price protection, which should make procurement and renewals easier to manage.

Additional features have been added to the platform at no extra charge, including Wi-Fi guest access tools, location tracking for assets, employees and visitors, and a wireless intrusion prevention system with central sensor management and threat scoring across sites.

Industry analysts said the combined approach reflects changing expectations among enterprise buyers, who increasingly want AI, security and management integrated rather than delivered through separate tools.

"Enterprise IT organisations are moving past fragmented tools and experimental AI deployments; they're demanding platforms that deliver integrated, automated operations at scale," said Brandon Butler, Senior Research Manager, Network Infrastructure and Services at IDC.

"A unified architecture that ties agentic AI, security, and multi-vendor management into a single operating model is a meaningful response to that demand. Advanced networking platforms are fast becoming a prerequisite for enterprises serious about turning AI investment into real outcomes, and vendors that deliver it are squarely aligned with where IT buyers are heading."

AI agents

The second part of the announcement centres on Extreme Agent ONE, described as a new class of AI agents for enterprise networking. The system is designed to move beyond prompt-based assistants by combining AI reasoning, live network context and operational data within a governed operating framework.

The first mode, Agent ONE Coworker, is designed to work alongside IT teams through a conversational interface. It monitors network activity, investigates anomalies and can take action, with the aim of reducing manual work and shortening the time needed to resolve issues.

Coworker also includes what Extreme calls a "Nudge" function, which surfaces recommendations based on urgency and context. Examples included identifying rising Wi-Fi congestion in schools and recurring point-of-sale slowdowns in retail environments.

A second mode, Agent ONE Operator, is intended to handle continuous autonomous operations. It will run tasks independently within governance limits, respond to network events in real time and execute scheduled workflows without requiring constant staff input.

Extreme also introduced Extreme Exchange, a marketplace for AI skills linked to Platform ONE. It is intended to let customers add industry-specific functions and connect the system with IT service management, security, observability and cloud platforms.

The marketplace is based on an open model for first-party and partner-developed skills, with support for customer-created skills planned later. Extreme said the model is meant to broaden the ways AI agents can be applied across sectors such as healthcare, education, retail and manufacturing.

Another industry researcher said the launch marked a shift in how vendors are positioning AI in networking, moving from support tools towards more autonomous functions built into the operating environment itself.

"Most vendors are still delivering AI as copilots," said Zeus Kerravala, Founder of ZK Research. "Extreme is taking a different path-embedding reasoning, context, and execution into the network itself. That's a meaningful step toward true autonomous infrastructure and a clear signal of where the industry is going."

Nabil Bukhari, Chief Technology Officer and President of AI Platforms at Extreme Networks, said the company sees autonomous networking as dependent on balancing automation with oversight.

"As networks begin to think, adapt, and act in real-time, the relationship between human users and AI agents will rapidly evolve, making simplicity and control essential to success. Our vision is autonomous networking at scale delivered on a foundation of trust between humans and AI agents, which means fewer disruptions, faster outcomes, and operational efficiency," said Bukhari.