Extreme says Platform ONE cuts network costs by 32%
Extreme Networks says adoption of Extreme Platform ONE is increasing across global organisations. According to the company, the platform can cut network total cost of ownership by 32% compared with a leading competitor.
Customers using the platform span aviation, healthcare, education, distribution and local government. Named users include Asiana Airlines, Atlantic Food Distributors, Bridgeport Public Schools, the City of Prescott in Arizona, Johnstone Supply, Middlesbrough College, Nissha Medical Technologies, Sight and Sound Theatres, SK Bioscience and T.J. Regional Health.
Extreme says thousands of customers have invested in the product to automate network operations, reduce manual work and simplify management across wired and wireless environments. It positions the system as a single platform for networking, security and operations, with AI-based automation built into workflows.
An ACG Research study cited by Extreme found that a large enterprise with 500 locations, 2,500 access points and 500 switches could save about USD $16 million over five years by using Extreme Platform ONE and Extreme Fabric. The study attributed the lower cost base to unified management, AI automation and zero-touch fabric provisioning.
Customer examples
Two of the most detailed customer references came from Johnstone Supply and Middlesbrough College, which described practical changes to day-to-day IT work after deploying the system.
"By leveraging Extreme Platform ONE across both our wired and wireless environments, we've gained a unified, real-time view of network performance across all four locations. The platform's visualisation tools and heat mapping capabilities allow our team to quickly identify coverage gaps, troubleshoot issues faster, and optimise overall network performance. This has reduced downtime, improved operational efficiency, and ensured a more reliable experience for both our employees and customers," said Shaun Wolff, Operations Manager for Logistics and IT, Johnstone Supply Company.
Middlesbrough College said the platform had materially reduced the time needed for network support and maintenance. Troubleshooting time fell by 90%, while firmware updates that once took five hours now take five minutes.
"Extreme Platform ONE is speeding up almost every aspect of my job. It's all there just waiting for me, nicely presented, every time I log in. It acts like an extra team member," said Jamie Carr, Network Team Leader, Middlesbrough College.
Industry view
The announcement also included an assessment from Enterprise Management Associates on the appeal of integrated systems for IT teams working with tighter resources and more complex networks.
"As organisations face growing network complexity and resource constraints, platforms like Extreme Platform ONE stand out for their ability to unify networking, security, and operations into a single, AI-driven experience. What's particularly compelling is its AI Core, which embeds automation directly into workflows, enabling IT teams to complete tasks much more quickly, improve visibility across domains, and ultimately drive measurable productivity gains across the organisation," said Shamus McGillicuddy, Vice President of Research, Enterprise Management Associates.
Extreme has been promoting the product as part of a broader effort to make network management less dependent on manual processes and specialist intervention. It argues that this approach is resonating with organisations that need to manage distributed sites and mixed wired and wireless environments without increasing headcount at the same rate.
The focus on operational simplicity reflects a wider trend in enterprise networking, as suppliers try to combine monitoring, configuration, troubleshooting and policy management into fewer tools. For customers, the appeal is often not only lower infrastructure and administration costs, but also faster problem identification and more consistent service across sites.
That matters in sectors such as education, logistics, healthcare and local government, where network outages can affect teaching, warehousing, clinical systems and public services. By highlighting customers in those fields, Extreme is arguing that the platform has moved beyond early testing into broader operational use.
"The future of networking isn't about managing complexity, it's about removing it. Customers are embracing this approach because it delivers immediate results: less manual work, faster response times, and lower operating costs. This is what it looks like when AI moves from theory to day-to-day operations, simplifying how networks run and raising the bar for what they deliver," said Nabil Bukhari, Chief Technology Officer and President of AI Platforms, Extreme.