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Analyst report Stories - Page 170

Global Stories

Analyst report stories

Digital customer experience is nothing without a human touch
Customer Relationship Management

Digital customer experience is nothing without a human touch

AI bots may power 85% of customer service interactions by 2020, but human touch is still vital for a positive experience, reveals Gartner research.

By Robert Le Busque • 5 min read • Mon, 22nd Oct 2018
Frost and Sullivan recognises ForeScout's achievements in NAC
Firewalls

Frost and Sullivan recognises ForeScout's achievements in NAC

ForeScout wins Frost and Sullivan's Growth Excellence Leadership Award for its innovative network access control solutions, bolstering IoT and OT security.

By Staff Writer • 3 min read • Fri, 19th Oct 2018
Gartner CIO survey: enterprises are entering third IT era
Artificial Intelligence

Gartner CIO survey: enterprises are entering third IT era

The role of the CIO will remain crucial in the era of digital business, according to Gartner's annual survey of CIOs.

By Ben Moore • 5 min read • Fri, 19th Oct 2018
Gartner's seven unexpected digital disruptions
Quantum Computing

Gartner's seven unexpected digital disruptions

CIOs always need to be on the lookout for the next wave of technology. Gartner has outlined seven tech trends that we should keep an eye on.

By Ben Moore • 4 min read • Thu, 18th Oct 2018
Growing spend on data centre systems could be short-lived
Software-as-a-Service

Growing spend on data centre systems could be short-lived

Gartner's data reveals total global IT spending will continue to grow in 2019, with some sectors doing better than others.

By Ashton Young • 3 min read • Thu, 18th Oct 2018
Gartner's 7 steps for agile marketing
DevOps

Gartner's 7 steps for agile marketing

Gartner urges marketing leaders to adopt new, collaborative leadership styles in order to successfully lead agile teams.

By Staff Writer • 3 min read • Wed, 17th Oct 2018
Gartner's top tips to keep relevant in the face of change
Internet of Things

Gartner's top tips to keep relevant in the face of change

Gartner predicts that AI projects will remain alchemy, face recognition will reduce missing people, and social media scandals will have little impact.

By Ben Moore • 7 min read • Wed, 17th Oct 2018
China vs the US – who's winning the ICT market battle?
Robotics

China vs the US – who's winning the ICT market battle?

The IDC's latest report reveals the US dominates software and AI spending, while China leads in IoT, AR/VR, and robotics, igniting the ICT market battle.

By Ashton Young • 4 min read • Wed, 17th Oct 2018
Gartner's top 10 tech trends for 2019
Unified Communications

Gartner's top 10 tech trends for 2019

Gartner has released a list of what it sees as the most important strategic tech trends to be aware of in the quickly upcoming year.

By Ben Moore • 6 min read • Tue, 16th Oct 2018
Why the term 'VAR' no longer makes sense
Partner Programmes

Why the term 'VAR' no longer makes sense

A Gartner expert weighs in on VAR consolidation and muses over whether the term 'value-added reseller' still has any relevance.

By Staff Writer • 4 min read • Tue, 16th Oct 2018
Gartner - 70% of AI for digital commerce projects succeed
Marketing Technologies

Gartner - 70% of AI for digital commerce projects succeed

As AI adoption continues to grow, a recent Gartner survey shows that in digital commerce organisation projects are succeeding at a massive rate.

By Staff Writer • 3 min read • Thu, 11th Oct 2018
Gartner - APAC PC shipments showing growth
Network Infrastructure

Gartner - APAC PC shipments showing growth

Amid global stability, Asia Pacific and Japan PC shipments rose in Q3 2018, driven by corporate demand for Windows 10 upgrades, reports Gartner.

By Staff Writer • 3 min read • Thu, 11th Oct 2018
Frost & Sullivan: Pulse Secure among best NACs for SMB to large enterprise
Firewalls

Frost & Sullivan: Pulse Secure among best NACs for SMB to large enterprise

The recent Frost and Sullivan 2018 Network Access Control (NAC) Market, Global, Forecast to 2022 report states that network visibility is critical.

By Staff Writer • 3 min read • Thu, 11th Oct 2018
Verint takes two Frost & Sullivan honours
Unified Communications

Verint takes two Frost & Sullivan honours

In Frost & Sullivan's APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.

By Staff Writer • 3 min read • Tue, 9th Oct 2018
IDC reports on key RPA vendors in APeJ
IT Automation

IDC reports on key RPA vendors in APeJ

IDC profiled the Robotic process automation offerings from Automation Anywhere, Blue Prism, Datamatics, Kofax, UiPath and WorkFusion.

By Staff Writer • 3 min read • Mon, 8th Oct 2018
IDC - Digital signage market growth to continue unabated
Digital Signage

IDC - Digital signage market growth to continue unabated

APeJ is one of the fastest growing market areas for digital signage and Samsung leads the way with ⅓ of the market.

By Staff Writer • 3 min read • Mon, 8th Oct 2018

Stories from Other Regions

Analyst report stories

IDC's 2018 Aussie DX award-winner
Digital Transformation

IDC's 2018 Aussie DX award-winner

Cat Matson of Brisbane Marketing has been named Digital Leader of the Year at the IDC Digital Transformation Awards (DXa) 2018.

By Staff Writer • 2 min read • Mon, 15th Oct 2018
Quanton enhances RPA offerings with UiPath
IT Automation

Quanton enhances RPA offerings with UiPath

New deal enables Kiwi enterprises to capitalise on software robots to drive competitive advantage and reduce operating costs.

By Staff Writer • 2 min read • Wed, 10th Oct 2018