TelcoNews Canada - Telecommunications news for ICT decision-makers
Canada

Business strategy Stories

Canadian Stories

Business strategy stories

Global Stories

Business strategy stories

Most AI projects stall at pilot stage, survey finds
Digital Transformation

Most AI projects stall at pilot stage, survey finds

Pressure is mounting on firms to show returns, as 78% of organisations say AI projects have failed or stalled at pilot stage.

By Sean Mitchell • 4 min read • Last week
8x8 promotes Chris Angus to Vice President Sales EMEA
Unified Communications

8x8 promotes Chris Angus to Vice President Sales EMEA

The promotion comes as 8x8 tries to grow EMEA sales for its contact centre and customer experience software amid fierce sector competition.

By Sean Mitchell • 3 min read • Last week
Gong tops USD $500 million ARR as growth accelerates
Customer Relationship Management

Gong tops USD $500 million ARR as growth accelerates

Half of the Fortune 10 now use the platform as Gong crosses USD $500 million in ARR after a tenth straight quarter of faster growth.

By Sean Mitchell • 4 min read • Last week
Australia & New Zealand brands lead APAC in agentic AI
Digital Transformation

Australia & New Zealand brands lead APAC in agentic AI

But data quality and integration are slowing deployment, as most brands in Australia and New Zealand remain unable to scale agentic AI.

By Sean Mitchell • 4 min read • Last week
Xero rolls out Anthropic integration to all subscribers
Data Protection

Xero rolls out Anthropic integration to all subscribers

Small businesses can now query live Xero data in Claude as the accounting group widens its AI push to 4.5 million subscribers.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Xero launches live Claude integration for customers
Data Protection

Xero launches live Claude integration for customers

Small businesses can now ask Claude for live cash and invoice data from Xero without leaving their accounting records.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Rock MS launches Bedrock mobile app for solicitors
Document Management

Rock MS launches Bedrock mobile app for solicitors

Legal professionals can now access case files, notes and calendars on the move as Rock MS brings Bedrock to Apple and Android devices.

By Mark Tarre • 4 min read • Last week
Tanium & ServiceNow launch autonomous IT product
Digital Transformation

Tanium & ServiceNow launch autonomous IT product

Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.

By Joseph Gabriel Lagonsin • 4 min read • This month
Gartner: AI layoffs do not improve returns on investment
Digital Transformation

Gartner: AI layoffs do not improve returns on investment

Higher AI returns appear to hinge on redesigning jobs and skills, as Gartner found layoffs alone did not boost investment performance.

By Joseph Gabriel Lagonsin • 4 min read • This month
ANZ firms shift cloud workloads to private & hybrid
Private Cloud

ANZ firms shift cloud workloads to private & hybrid

Cybersecurity and AI demands are pushing most Australian and New Zealand firms to move workloads back from public cloud to private or hybrid systems.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Business strategy stories

AI skills now driving UK pay & promotion decisions
Digital Transformation

AI skills now driving UK pay & promotion decisions

Employers are increasingly paying premiums and boosting careers for staff who can use AI safely, according to a survey of UK leaders.

By Mark Tarre • 4 min read • Last week
Business resilience in an age of uncertainty
Data Analytics

Business resilience in an age of uncertainty

Australian firms are shifting from lean efficiency to resilience, using AI, diversified suppliers and shorter planning cycles to absorb shocks and grow.

By Vab Mittal • 4 min read • Last week
Retailers prioritise cost control over staff experience
Digital Transformation

Retailers prioritise cost control over staff experience

Higher labour costs are pushing retailers to cut hiring and raise prices as employee experience slips down the agenda, WorkJam says.

By Sean Mitchell • 4 min read • Last week
Australian employers raise pay for AI skills, survey finds
Human Capital Management

Australian employers raise pay for AI skills, survey finds

AI skills are pushing up salaries across Australian workplaces, with employers struggling to price talent amid fierce competition.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Innovation City launches on-chain business identities
Smart Cities

Innovation City launches on-chain business identities

Banks and regulators can now verify Ras Al Khaimah free zone companies in seconds, as paper licences are replaced on-chain.

By Sofiah Nichole Salivio • 4 min read • This month
Australian small business sales rise 7.2% in Q1 2026
Partner Programmes

Australian small business sales rise 7.2% in Q1 2026

Momentum stayed firm for Australian small businesses in the March quarter, as sales, jobs and wages all rose despite higher fuel costs.

By Karen Joy Bacudo • 4 min read • This month
Atlas warns of AI reputation breach for businesses
Software-as-a-Service

Atlas warns of AI reputation breach for businesses

Incorrect AI responses are already steering customers away, with Atlas finding factual errors in most brand profiles across major platforms.

By Catherine Knowles • 4 min read • This month