Business strategy stories - Page 9
The importance of conversational AI in contact centres
Tue, 10th Oct 2023
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uc
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digital transformation
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cx
8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
Introducing Ultimate Guides, TechDay's new editorial features
Fri, 23rd Sep 2022
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hyperscale
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martech
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dc
TechDay introduces new Ultimate Guides, providing comprehensive coverage on various topics across its sites. Brand features available.
M&A deals drop nearly 50% in one month, GlobalData report shows
Tue, 4th Feb 2020
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uc
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partner programmes
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contact centre
Merger and Acquisition (M&A) deals have totalled $17.03 billion globally in December 2019, according to new research from GlobalData.
TechDay expansion continues with new CFOtech sites
Thu, 20th Jun 2019
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data analytics
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digital transformation
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fintech
TechDay debuts CFOtech, a fresh site trio for finance chiefs in Asia-Pacific, sparking tech-savvy business evolution.