Conversational AI stories - Page 4

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

Sabre, PayPal and Mindtrip are teaming up on an AI travel assistant that lets users discover, book and pay for trips in one chat-based flow.

Bitget launches GracyAI, a chatty avatar of boss Gracy Chen to guide crypto users on strategy and mindset, not quick-fire price tips.

More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.

Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

ORCA Opti touts defensible AI, rapid global expansion and a 2027 IPO as it targets regulated markets and warns most AI startups will fail.

Calero launches AI-powered assistant to give TEM and MEM teams instant, conversational insight from complex telecom and mobility invoices.

Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.

Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.

Canva integrates with ChatGPT to auto-apply Brand Kits, letting teams generate editable, on-brand designs directly from chat prompts.

ScienceLogic launches Skylar Advisor, an AI-native IT ops assistant that proactively surfaces guidance and prioritises actions in real time.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.

Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.

Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.

Oracle launches an AI agent platform for retail banks, blending autonomous agents and human oversight to automate and personalise services.

Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.

OpenAI will levy a 4% fee on Shopify merchants for sales made via ChatGPT's integrated instant checkout from late January 2026.

TheyDo launches Analyst Agent, an AI tool in its journey platform that answers plain-language questions by analysing customer journey data.