Email stories
InDebted launches API for AI collections compliance
Last month
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saas
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uc
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fintech
InDebted unveils a standalone API to check AI-written debt collection messages in real time, flag vulnerability and create audit trails.
Infobip report marks shift to omnichannel AI messaging
Last month
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uc
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digital transformation
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cx
Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.
Trust as a measurable asset for CMOs in the age of AI
Last month
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cx
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martech
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partner programmes
As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.
Explainer: The first transatlantic fibre cable is being hauled up
Last month
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network infrastructure
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hyperscale
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dc
Engineers are hauling TAT-8, the first transatlantic fibre-optic internet cable, off the ocean floor, closing a landmark digital era.
Infobip unveils AgentOS to power AI-first customer service
Fri, 27th Feb 2026
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uc
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data analytics
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digital transformation
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
Sinch & Lovable ally to embed comms in AI software
Fri, 27th Feb 2026
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saas
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devops
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digital transformation
Sinch partners with Lovable to embed global messaging, email and voice into its AI build platform, starting with Mailgun-powered email.
Gen Z more likely to engage with phishing than Boomers
Sat, 31st Jan 2026
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mfa
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phishing
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physical security
Gen Z click on phishing links nearly three times more than Baby Boomers, despite heavier use of multi-factor authentication, Yubico finds.
Salesforce adds shared-context AI tools for retailers
Tue, 13th Jan 2026
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uc
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digital transformation
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cx
Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.
Vendasta launches AI receptionist assistant for SMBs
Wed, 20th Aug 2025
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cx
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martech
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agentic ai
Conversations AI, a 24/7 AI receptionist, helps SMBs manage calls and chats, boosting lead capture and cutting response times to under 30 seconds.
IRONSCALES launches Deepfake Protection to fight phishing surge
Thu, 24th Apr 2025
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phishing
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email security
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ai
IRONSCALES has launched Deepfake Protection, using AI to detect and neutralise deepfake email threats, as phishing attacks surge globally by up to 1,740%.
Trustwave reveals retail sector's unique cybersecurity threats & solutions
Thu, 16th Nov 2023
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martech
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commerce systems
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risk & compliance
Trustwave report exposes unique cybersecurity threats in retail sector, providing insights and strategies for resilience.