TelcoNews Canada - Telecommunications news for ICT decision-makers

Insurance stories - Page 4

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AI-driven platforms drive efficiency & service quality gains

Tue, 7th Oct 2025
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digital transformation
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Organisations using NiCE's AI-driven CXone Mpower platform report faster response times, better service quality, and improved staff efficiency across sectors.
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Retail leads AI satisfaction as healthcare outspends all sectors

Thu, 28th Aug 2025
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digital transformation
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genai
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ai
Retail leads AI satisfaction in EMEA with 96% success rate, while healthcare outspends all sectors but faces challenges, says Lenovo's CIO Playbook 2025 study.
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Cinven acquires majority stake in Smart Communications for growth

Mon, 4th Aug 2025
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digital transformation
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cx
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martech
Cinven acquires majority stake in Smart Communications to boost global growth and innovation in regulated sectors using its cloud-based customer communication platform.
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TEAMS Transport saves CAD $1 million with AI-powered fleet safety

Fri, 18th Jul 2025
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supply chain
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risk & compliance
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fleet management
TEAMS Transport cut high-risk driving by 48% and saved over $1 million on insurance using Samsara's AI-powered fleet safety across its Canadian trucks.
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AI shifts from adviser to architect in enterprise decision-making

Thu, 17th Jul 2025
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digital transformation
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partner programmes
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supply chain
A new study reveals AI is evolving from an adviser to a core architect in enterprise decision-making, enhancing transparency and accountability across sectors.
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Teradata VantageCloud delivers 427% ROI & cuts costs with AI

Tue, 15th Jul 2025
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hybrid cloud
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data analytics
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ai
Organisations using Teradata VantageCloud achieved a 427% ROI and USD $7.9 million annual benefits, cutting costs and boosting AI model accuracy by up to 15%.
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TCS Q1 revenue hits USD $7,421m, highlights AI & security wins

Mon, 14th Jul 2025
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digital transformation
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public cloud
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genai
TCS reported USD $7,421m revenue in Q1 FY26, highlighting gains in AI and cybersecurity despite a slight year-on-year revenue decline.
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Endava unveils new execs to drive AI & global engagement

Wed, 9th Jul 2025
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insurance
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mobility
Endava appoints Alastair Lukies as Chief Engagement Officer and Rob Machin as Chief People and Locations Officer to boost AI-led growth and global engagement.
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Datadog launches enhanced log tools for cost & compliance needs

Fri, 13th Jun 2025
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advanced persistent threat protection
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ai security
Datadog unveils enhanced log management tools helping firms cut costs and meet strict compliance, including long-term retention and local data storage options.
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Denodo earns Snowflake financial services competency

Thu, 12th Jun 2025
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digital transformation
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martech
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cdp
Denodo has earned the Snowflake Financial Services Competency, recognising its expertise in secure data management for banking, capital markets, and insurance.
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AI reshaping traditional sectors like insurance & travel

Tue, 10th Jun 2025
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ai
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samsung
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cloud services
Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.
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Salesforce launches Agentforce AI agents for financial services

Thu, 22nd May 2025
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digital transformation
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fintech
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cx
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.
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General counsels turn to generative AI to manage compliance risks

Thu, 22nd May 2025
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risk & compliance
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genai
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data privacy
A global study reveals 97% of general counsels now use generative AI to boost legal compliance and operational efficiency amid rising pressures.
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myCOI launches illumend to automate insurance compliance tasks

Mon, 12th May 2025
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digital transformation
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physical security
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risk & compliance
myCOI launches illumend, an AI-powered platform designed to simplify third-party insurance compliance for risk managers and property teams alike.
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The ethics of AI in transportation: Who gets left behind?

Tue, 6th May 2025
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ai
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insurance
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mobility
Startec Dynamics introduces Athena, an affordable AI system enhancing motorcycle safety for millions, challenging the notion that transport AI is a luxury only for the elite.
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Rubrik & Rackspace team up for rapid post-cyber attack recovery

Thu, 1st May 2025
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data protection
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ransomware
Rubrik and Rackspace team up to launch a new managed recovery service, cutting cyber attack recovery from weeks to hours for key sectors like finance and healthcare.
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FICO & dacadoo partner on life insurance risk assessment

Thu, 24th Apr 2025
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data analytics
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cx
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martech
FICO and dacadoo partner to boost life insurance risk assessments using AI, aiming for personalised policies and faster underwriting for insurers globally.
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AI challenges BFSI data infrastructure security & quality

Thu, 27th Mar 2025
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storage
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breach prevention
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genai
The rapid rise of artificial intelligence is straining data infrastructures in the banking sector, revealing critical challenges in security and data quality.
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Thales survey reveals declining trust in digital services

Mon, 24th Mar 2025
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data protection
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digital transformation
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biometrics
Thales' 2025 Digital Trust Index reveals plummeting consumer trust in digital services, with 82% abandoning brands due to data privacy fears.
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Insurers focus on AI & growth amid sluggish progress

Fri, 14th Mar 2025
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cx
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martech
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ai
Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.