Process automation stories - Page 6
monday.com gives AI agents full user status on platform
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saas
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crm
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devops
monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.
UiPath secures landmark AIUC-1 certification for AI agents
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data protection
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rpa
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supply chain
UiPath becomes first enterprise automation platform to earn AIUC-1 certification, setting a new benchmark for secure, reliable AI agents.
AI leaders lack rules & data to scale finance tools
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manufacturing
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data analytics
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digital transformation
AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.
Blue Yonder rolls out agentic AI across supply chains
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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
AI ambition outpaces readiness for smaller businesses
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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
Zapier data shows AI is now infrastructure for leads
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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
Zendesk to buy Forethought in agentic AI expansion drive
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uc
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digital transformation
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cx
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
Conga launches AiMe AI agents for end-to-end deal flows
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crm
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digital transformation
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martech
Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.
Thrive unveils governed AI workspace & adoption model
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
Enterprises shun plug-and-play AI for tailored builds
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saas
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digital transformation
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partner programmes
Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.
AI plans threaten junior hiring as staff left unready
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data analytics
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digital transformation
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cx
Employers plan to cut junior hiring as AI expands, leaving most staff feeling unprepared for rapid shifts in work and skills demand.
Vertiv unveils rugged UPS for harsh industrial sites
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manufacturing
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hyperscale
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edge computing
Vertiv launches PowerUPS 6000 Industrial, a compact rugged UPS built to shield automated factories and harsh sites from power instability.
Salesforce unveils Agentforce AI-powered contact centre
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crm
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uc
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data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Confluent says data streaming will enable faster, better decisions
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data protection
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data analytics
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digital transformation
Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.
Chanelle Pharma taps SAP Cloud ERP & AI for expansion
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private cloud
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data analytics
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digital transformation
Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.
Alteryx tops USD $1 billion ARR as AI workflows surge
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data analytics
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digital transformation
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rpa
Alteryx hits USD $1 billion ARR as AI pushes automated workflows past 380 million and firms race to govern data for safer deployment.
Dify raises USD $30m to scale open-source AI workflows
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partner programmes
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rpa
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risk & compliance
Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.
Microsoft unveils 365 E7 suite & Agent 365 for AI control
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data protection
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digital transformation
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iam
Microsoft shifts Copilot from assistant to AI agents and unveils the E7 Frontier Suite to bundle automation, security and governance.
Platform consolidation the path to strategic compliance value - Workiva
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data analytics
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digital transformation
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hcm
Consolidated GRC platforms are turning box-ticking compliance into strategic value, says Workiva, as AI raises the stakes on data quality.
Finastra unveils AI tool to speed up bank payments ops
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fintech
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cx
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martech
Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.