About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 24
ServiceNow launches agentic AI management amid spending decline
Tue, 29th Jul 2025
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digital transformation
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ai
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ai ethics & governance
ServiceNow launches agentic AI management in Asia Pacific as AI spending dips, aiming to better integrate human workers and AI agents for improved business outcomes.
Cyberattacks reshape modern conflict & highlight resilience needs
Tue, 29th Jul 2025
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ransomware
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software updates
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cyber attacks
Recent cyberattacks on infrastructure and healthcare reveal a new digital battleground, prompting global efforts to strengthen cyber resilience and defence.
Healthcare leaders optimistic on GenAI, but face major hurdles
Fri, 25th Jul 2025
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data privacy
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ai
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ai ethics & governance
Over 80% of healthcare leaders have GenAI strategies, yet only 40% align them with business goals amid skill and security challenges.
AI data centre market to reach USD $933.76 billion by 2030
Fri, 25th Jul 2025
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hybrid cloud
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data analytics
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digital transformation
The global AI data centre market is set to surge from USD $236.44 billion in 2025 to USD $933.76 billion by 2030, driven by rising AI workload demand.
Criterion & Trackforce launch unified payroll solution for security
Fri, 25th Jul 2025
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hcm
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risk & compliance
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workforce technology
Criterion and Trackforce have teamed up to offer UK and Canadian security firms an integrated workforce management and payroll platform to streamline operations.
Critical SharePoint zero-day flaw exploited, urgent actions urged
Wed, 23rd Jul 2025
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mfa
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breach prevention
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risk & compliance
A critical zero-day flaw in Microsoft SharePoint Server enabling remote code execution is actively exploited, urging firms to act fast amid no current patch available.
SharePoint zero-day flaw exploited as over 9,000 servers at risk
Wed, 23rd Jul 2025
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devops
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encryption
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apm
A zero-day flaw in Microsoft SharePoint servers puts over 9,000 systems at risk, with active exploits threatening critical data security globally.
AI in education & recruitment must support, not replace, humans
Wed, 16th Jul 2025
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ai
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transparency
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workforce technology
Education and recruitment leaders urge AI to support, not replace, humans, emphasising ethics, creativity and oversight in tech-driven sectors.
Ransomware, AI & vendor risks drive billions in 2025 breaches
Wed, 16th Jul 2025
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ransomware
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mfa
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advanced persistent threat protection
Ransomware, AI-powered attacks and vendor risks drive billions in cyber breach costs in 2025, with retail the hardest hit sector globally.
Turnitin launches Clarity to boost academic integrity with AI
Wed, 16th Jul 2025
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edutech
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genai
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ai
Turnitin launches Clarity to enhance academic integrity and guide responsible AI use in education with a new integrated writing and feedback platform.
DevOps platforms see surge in outages & downtime in 2024 report
Wed, 16th Jul 2025
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malware
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dr
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devops
DevOps platforms like Jira and Azure DevOps saw notable surges in outages and security incidents in 2024, causing significant downtime and disruption globally.
Major gap found between HR spend & employees' top priorities
Wed, 16th Jul 2025
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hcm
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flexible work
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mental health
Research reveals flexible work and mental health support top employees' priorities for 2026, urging firms to align budgets with actual workforce needs.
Ignition & Karbon integration aims to boost accounting firm efficiency
Wed, 16th Jul 2025
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financial systems
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rpa
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professional services
Ignition and Karbon have integrated to automate billing and workflows, boosting efficiency for accounting firms by streamlining client onboarding and payments.
AI reshapes youth skills: digital literacy, ethics & adaptability key
Wed, 16th Jul 2025
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ai
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ai ethics & governance
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digital literacy
AI is revolutionising youth skills; digital literacy, ethics and adaptability are now essential for young professionals to thrive in tomorrow's workforce.
AI transforms security, safety & efficiency in global industries
Wed, 16th Jul 2025
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firewalls
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data analytics
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cx
AI is reshaping global industries by enhancing security, safety, and efficiency, becoming essential in sectors from cybersecurity to logistics and construction.
CloudBolt & Ingram Micro expand channel access to cloud & FinOps tools
Wed, 16th Jul 2025
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hybrid cloud
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hyperscale
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public cloud
CloudBolt Software partners with Ingram Micro to offer cloud management and FinOps tools to MSPs and VARs, boosting hybrid and multi-cloud optimisation capabilities.
New Relic named Magic Quadrant Leader for observability
Wed, 16th Jul 2025
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devops
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data analytics
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multi-cloud
New Relic has been named a Leader in Gartner's 2025 Magic Quadrant for Observability Platforms for the 13th consecutive year, highlighting its AI-driven innovation.
Over half of global companies leave email systems exposed to phishing
Wed, 9th Jul 2025
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data protection
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phishing
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email security
Over half of global public companies lack full enforcement of email phishing protections, leaving them vulnerable to costly cyberattacks, research finds.
Taboola advises SMBs on strategies for Amazon Prime Day 2025 success
Wed, 9th Jul 2025
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devops
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data analytics
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cx
Taboola advises SMBs to prepare early and use targeted strategies to succeed in Amazon Prime Day 2025, running from 8-14 July as a four-day event.
KPMG & Hippocratic AI join forces to tackle healthcare shortages
Wed, 9th Jul 2025
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digital transformation
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genai
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llms
KPMG and Hippocratic AI partner to ease global healthcare staff shortages using AI agents that support clinical tasks and boost operational efficiency.