Neo Space & G\&S SatCom join forces for IFC upgrade
Neo Space Group has announced a strategic partnership with G&S SatCom to implement the G&S SatConnect platform for real-time monitoring of its in-flight connectivity services.
The collaboration will enable Neo Space Group (NSG) to enhance its operational capabilities, strengthening its Network Operations Centre (NOC) to ensure 24/7 monitoring and proactive management of its in-flight connectivity (IFC) services. This move is part of a broader effort to deliver seamless services to airline customers across the globe.
G&S SatCom, a provider of satellite solutions, will work closely with NSG to deploy G&S SatConnect, a cloud-based platform known for its advanced monitoring and analytics capabilities. This partnership aims to leverage real-time data ingestion and analytics, allowing for proactive service management and optimisation.
The platform's cloud-based, scalable features will provide secure and seamless oversight of network performance accessible globally. Custom features will be integrated to tailor the platform to NSG's specific operational requirements.
Philippe Carette, Chief Operating Officer & President of the Satellite Communications Division at NSG, stated: "At NSG, delivering a superior in-flight connectivity experience requires not only advanced technology but also operational excellence. Our partnership with G&S SatCom will enhance our ability to monitor and manage services in real-time, ensuring the highest levels of reliability and customer satisfaction."
David Schmitz, CEO of G&S SatCom, expressed confidence in the collaboration, saying: "We are proud to partner with Neo Space Group and support their mission to deliver world-class IFC services. By deploying G&S SatConnect, NSG will benefit from a state-of-the-art platform that empowers their operations team with real-time visibility and data-driven decision-making capabilities."
This partnership aligns with NSG's commitment to providing high-quality in-flight connectivity services supported by advanced real-time monitoring. The company integrates Display Interactive's Skywaves traffic management platform and the SkyFly digital passenger interface, with connectivity powered by the SES Open Orbits network, to deliver high-speed, low-latency internet access for passengers.
By strengthening its partnerships with leading aerospace providers, NSG continues to prioritise operational excellence across its airline customers' fleets, enhancing the overall digital passenger experience.
