Customer data stories
The banking software group is betting on AI-led growth as it seeks to expand its reach across more than 1,300 institutions.
Banks could gain a single AI system for customer requests, as Backbase folds Kasisto's tools into its software and boosts its US reach.
Customers may see clearer safeguards as cyber security firms adopt AI, with NCC Group joining a charter setting standards for oversight and transparency.
Most marketers still miss growth because insights rarely turn into timely action, leaving customer decisions slow and fragmented.
Strict controls are now central to One NZ's AI push as it guards customer data and avoids costly errors in billing and finance.
Retailers can tap seller and customer data without duplicating systems after Marketplacer expanded its integration with Snowflake's AI Data Cloud.
Brands under pressure to simplify marketing operations are turning to Maestra's embedded marketer model, as annual recurring revenue nears USD $5 million.
Sales, finance and compliance teams can now query verified company records in Amazon Quick, helping them assess risk and target prospects faster.
The insurer has moved more than 58 million transactions, 70,000 contracts and 163,000 investment accounts to a new cloud platform.
Bad contact records can send autonomous AI workflows off course, with errors compounding across thousands of customer actions at once.
Researchers can now earn up to USD $6,000 for exposing flaws in Agoda's core web services, APIs and mobile app via HackerOne.
Strained household budgets and rising use of AI search are forcing brands to offer clearer value if they want Australians to stay loyal.
Banks face mounting pressure to keep AI, customer data and audit trails inside their own systems as regulatory scrutiny tightens.
The Indian fintech group is poised to use fresh capital and a new interim chief executive officer as it prepares for a possible public listing.
As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.
RACQ's member services will be reshaped by Adobe's AI tools under a five-year deal that also gives Deloitte Digital implementation control.
Australian businesses risk data leaks and governance gaps as staff adopt AI tools faster than employers can set rules and training.
Cleaner lists can cut bounces, protect sender reputation and help marketers meet GDPR and CAN-SPAM obligations before campaigns go out.
Most geofenced food sales are additive revenue, with convenience stores also seeing bigger baskets and more frequent visits from app users.
Fans will see changes across ticketing, content and security as the Premier League club hands its digital overhaul to Tata Consultancy Services.
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