TelcoNews Canada - Telecommunications news for ICT decision-makers

Process automation stories - Page 9

Stressed office worker night chaotic papers costly file errors

File errors cost firms & push stressed staff to quit

Thu, 12th Feb 2026
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storage
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document management
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digital transformation
Broken documents and file mix-ups are costing firms an average of USD $6,790 per employee each year, a new survey of US workers finds.
Evan goldberg  founder and executive vice president  oracle netsuite

NetSuite unveils AI finance tools & low-code integration

Thu, 12th Feb 2026
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digital transformation
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hcm
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physical security
NetSuite debuts AI finance tools and a low-code integration platform to streamline closes, pricing, reporting and cross-app workflows.
Modern it control room sparse active cloud nodes early agentic ai

Survey finds enterprises race to agentic AI, lag on scale

Wed, 11th Feb 2026
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digital transformation
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public cloud
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rpa
Enterprises rush to adopt agentic AI via external platforms, but few have standardised, organisation-wide deployments in place yet.
Oracle ai agents help supply chain leaders boost efficiency and strengthen resiliency

Oracle adds AI agents across CRM & supply chain apps

Wed, 11th Feb 2026
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crm
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manufacturing
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data analytics
Oracle has embedded free prebuilt AI agents across its Fusion apps to automate CRM and supply chain tasks from campaign design to logistics.
Cfo sydney boardroom ai servers glowing laptop stalled hiring

CFOs boost tech & AI budgets as hiring growth stalls

Wed, 11th Feb 2026
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saas
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digital transformation
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hcm
CFOs shift from hiring to hardware, funnelling bigger budgets into tech, AI and sales while HR, headcount and pay growth lose momentum.
Merged corporate towers lock of documents fincrime automation

UiPath buys WorkFusion to boost AI crime compliance

Wed, 11th Feb 2026
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data protection
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digital transformation
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fintech
UiPath buys AI compliance specialist WorkFusion to automate banks' financial crime checks as monitoring workloads and governance demands surge.
Untitled design  28

Camunda names Chris White Chief Revenue Officer amid AI push

Wed, 11th Feb 2026
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digital transformation
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mdm
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multi-cloud
Camunda appoints Chris White as Chief Revenue Officer to drive sales and partner growth as demand for agentic AI orchestration accelerates.
Kerry

Exclusive: Celonis' Kerry Brown warns CIOs to 'remove chaos'

Tue, 10th Feb 2026
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data analytics
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digital transformation
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cx
Celonis touts digital twins and process data as the missing link to turn scattered enterprise AI experiments into measurable business gains.
Modern control center analytics dashboards decision intelligence finance

FICO named Leader in Gartner 2026 decision intelligence

Tue, 10th Feb 2026
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saas
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data analytics
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digital transformation
FICO has been named a Leader in Gartner's 2026 Magic Quadrant for Decision Intelligence Platforms, recognising its execution and vision.
Glowing neural network cloud servers ai agents boomi hub automation

Boomi hits 30,000 customers as AI integration surges

Mon, 9th Feb 2026
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digital transformation
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hyperscale
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cloud security
Boomi tops 30,000 customers and runs 75,000 AI agents in production, as enterprises shift from AI experiments to large-scale automation.
Ai agents automation disrupting legacy office software markets

Agentic AI upends SaaS models & sparks valuation shock

Mon, 9th Feb 2026
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saas
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digital transformation
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fintech
Agentic AI is shredding seat-based SaaS models, sparking a wave of 'zombie' vendors, valuation shocks and leaner, AI-native rivals.
Nathan ollier1

Open ECX gains PEPPOL nod as UK eyes e-invoicing law

Fri, 6th Feb 2026
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uc
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digital transformation
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ecm
Open ECX wins PEPPOL access point status as the UK edges towards mandatory e-invoicing, expected to be introduced by 2029.
Ai marketing team tidy vs cluttered desk efficiency contrast scene

Agencies embrace AI to boost efficiency but fear 'slop'

Fri, 6th Feb 2026
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digital transformation
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martech
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commerce systems
Agencies rush to adopt AI to boost efficiency and margins by 2026, yet many fear churning out low-quality 'slop' that could erode trust.
Carsten thoma executive

Process friction holds back firms' agentic AI plans

Thu, 5th Feb 2026
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digital transformation
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cartech
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rpa
Most firms plan agentic AI within three years, but Celonis finds clunky processes and poor context threaten ROI and slow deployment.
Ai contact center multichannel voice and messaging automation scene

8x8 sees AI customer interactions surge across voice, chat

Thu, 5th Feb 2026
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uc
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
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Celonis names Ewan Henderson North America GM for AI push

Thu, 5th Feb 2026
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manufacturing
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digital transformation
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rpa
Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI's link to day-to-day operations and measurable ROI.
Corporate it meeting crossroads erp strategy vs ai support path

Rimini Street urges ERP users to defy upgrade pressure

Thu, 5th Feb 2026
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data analytics
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digital transformation
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it automation
Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.
Corporate office buildings merging puzzle gears ai brain illustration

Conga acquires PROS B2B arm to boost pricing platform

Thu, 5th Feb 2026
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digital transformation
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ecm
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martech
Conga buys PROS' B2B software unit, fusing AI-driven pricing with quoting and contract tools for over 10,000 enterprise customers.
Coffeshop2   resized2

David Owasi on turning missed calls into an AI business

Thu, 5th Feb 2026
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saas
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uc
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devops
After losing his job, David Owasi grew OutreachGenius into an AI call-handler for trades - and now has his sights set on space technology.
Modern office ops center automated finance supply chain teamwork

Sage boosts X3 ERP with AI copilots & automation tools

Wed, 4th Feb 2026
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data analytics
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digital transformation
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partner programmes
Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.